Unlocking the Best Path: Three Approaches to Effective Customer Communications Management - Insurance-Canada.ca

Dec.4, 2024 – By Gautam Jit Kanwar, BelWo – As insurers continue their digital transformation, they face the challenge of producing and delivering multi-channel communications.But comprehensive CCM systems that automate the process can be complex and are not completely self-managing.

For many smaller insurers, the greatest challenge lies in operating the system effectively.There are three approaches to consider ...

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Publisher: Insurance Canada