Parametric specialist Descartes expands leadership with operations and claims hires

Descartes Underwriting has strengthened its leadership team with the appointments of Sophie Bassoulet as Head of Operations and Kelly Collet-Jones as Claims Manager, as the company continues its global expansion in corporate parametric insurance.Both hires will report directly to Chief Operating Officer Violaine Raybaud, and are positioned to enhance Descartes’ operational capabilities and client servicing during a period of rapid growth driven by increasing demand for science-based risk transfer solutions.Bassoulet brings over a decade of experience in operations management and consulting, including previous roles at McKinsey and AXA Global Direct.Most recently, she served as Operations Manager at French healthtech insurer Alan.

In her new role, she will oversee operational strategy and scaling as Descartes’ portfolio and product offerings expand.“Descartes is reinventing insurance to help companies thrive in a constantly changing world.It’s a powerful proposition.

Our rapid growth brings exciting new operational challenges, both in volume and complexity.My goal is to find the sweet spot between standardized processes and agility, all by harnessing our team’s expertise and digital solutions.I’m eager to tackle this challenge with the teams,” Bassoulet said.

Furthermore, Collet-Jones joins Descartes after more than a decade in senior claims roles at Chubb, following six years at loss adjuster Cunningham Lindsey France.In her new role, she will work closely with Descartes’ insurance partners to build sustainable claims processes, deepening broker relationships, and deliver technical claims expertise across the Descartes Group.“From its inception with parametric insurance, claims has been central to Descartes’ value proposition.

In today’s landscape of natural disasters and evolving risks, insureds prioritize swift and seamless claims resolution.I’m excited to contribute my expertise to this core mission, leveraging technology to ensure Descartes’ brokers and corporate clients experience unparalleled satisfaction with the efficiency and quality of the claims service delivered by Descartes and its partners,” Collet-Jones added.Raybaud, commented on both appointments: “By applying Descartes’ innovative approach to our operations and claims, we’re unlocking unprecedented data analytics, streamlining our processes, and ultimately enhancing our ability to proactively empower our insureds and partners.

I am proud to have Sophie and Kelly leading this transformative effort.”.All of our Artemis Live insurance-linked securities (ILS), catastrophe bonds and reinsurance can be accessed online.Our can be subscribed to using the typical podcast services providers, including Apple, Google, Spotify and more.


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Publisher: Artemis