June 9, 2022 — By Deb Smallwood, Strategy Meets Action — Although the pandemic has helped accelerate innovation in some areas, many commercial lines insurers have realized how unprepared they were for the digital demands resulting from the global crisis.A recent SMA survey found that fewer insurers consider themselves to be in transformation mode today compared to the pre-pandemic era, so it is no surprise that a sense of urgency to transform and innovate is now driving a frenzy of new activity.
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Publisher: Insurance Canada
Publisher: Insurance Canada
