By Steve Whitelaw, Applied Systems — Businesses in every industry are facing unprecedented challenges due to the pandemic.Independent brokerages have had to evaluate and launch new plans to get staff working from home, connect with insurer partners to access critical policy information and continue to serve customers in their preferred method as face-to-face has been limited.The response has been to lean heavily on technology.
In the Canadian market, there has been a strong move for the industry to explore accelerated paths to paperless.
Health Insurance USAPublisher: Insurance Canada