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Small life insurer transformation challenged by limited resources and aging systems: Equisoft - insurance-canada.ca

May 27, 2025 – New research from Equisoft, a leading global digital solutions provider to the financial services industry, reveals that customer experience is the main driver for digital transformation efforts within small and medium-sized insurers, yet more than half of organizations support just one or two communication channels for customer support.

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Publisher: Insurance Canada
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