This article is part of a sponsored series by Risk & Insurance Education Alliance.The Risk & Insurance Education Alliance is proud to announce that nominations and applications are now open for the 2026 Outstanding Customer Service Representative of the Year competition—an annual competition focusing on the insurance industry’s most dedicated, impactful, and outstanding Customer Service Representatives.The competition runs from April 1, 2026, to August 1, 2026.

2026 Essay Topic Applicants are invited to submit a 500–1,000-word essay inspired by , a reflective exercise designed to reconnect professionals with the passion, purpose, and personal journey that shape their work.How to Enter or Nominate Current Customer Service Representatives, CICs, CISRs, and other committed professionals wishing to recognize an exceptional professional are encouraged to apply or nominate.All entries must be submitted online.

Prize Information The 2026 National Outstanding CSR of the Year will receive a cash award, national recognition, and industry-wide visibility for excellence in service and leadership.National Winner Nominators also receive a cash award! Nominate or enter at:https://www.riskeducation.org/outstanding-csr-of-the-year/ Looking for inspiration? Watch the 2025 National Outstanding CSR Winner, Tia Wiley, AIAM: https://www.youtube.com/watch?v=IjXRr50EXFo