Will AI really transform the insurance industry? - Insurance-Canada.ca

Apr.25, 2025 — By Mark Breading, Senior Partner of Transformation Services, ReSource Pro — Most of the discussion on AI and insurance centers on operations, and there is certainly great potential to improve operational efficiency and effectiveness for all entities across the ecosystem.More efficient workflows and improved decisioning are always highly sought after, and AI solutions enable the industry to take those to new levels.

But it is worth spending time thinking about the impact of AI on our customers and their risks.

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Publisher: Insurance Canada