PetPartners provides pet insurance for dogs and cats, and its services are available to customers across the U.S., with policy underwriting handled by the American Pet Insurance Company.With an overall 30 years of experience in the industry, PetPartners is known for its comprehensive coverage, its convenient and reliable service and its industry-leading 14-day turnaround window for claims processing.Read our complete review for all the information you need, and find out if PetPartners is a good fit for you.

Table of Contents PetPartners Company Overview PetPartners Pet Insurance Plans How to Apply Discounts PetPartners was first established in the U.S.in 2002 but was originally founded in the United Kingdom by John Spurling, after he developed exclusive pet health insurance for the Kennel Club of Great Britain.In 2002, PetPartners began providing pet insurance for American Kennel Club registrants through AKC Pet Insurance Plans.

The company then expanded coverage in 2004 thanks to a partnership with the Cat Fanciers’ Association, enabling PetPartners to support coverage for CFA members.Finally, in 2009, the company branched out further and began providing coverage for individual pet owners and groups including associations, businesses and credit unions.PetPartners Reviews and Customer Service PetPartners has been a Better Business Bureau-accredited organization since 2014, and currently has an A+ rating.

While customer reviews are not included in this rating, there are a very small amount of complaints, one of which involves a customer misunderstanding about PetPartners’ 5-day waiting period for coverage to begin.Overall, the company has seen three complaints closed within the last three years, including 0 complaints within the last 12 months.PetPartners is a highly capable provider, with an above-average customer service record.

The company also has strong partnerships with the Kennel Club of Great Britain, the American Kennel Club, as well as the Cat Fanciers’ Association.The company is also a member of the North American Pet Health Insurance Association.PetPartners Contact Information Homepage URL: https://www.petpartners.com/ Company phone: 1-866-774-1113 Headquarters: 8051 Arco Corporate Drive, Suite 350, Raleigh, NC, 27617 PetPartners Convenient & Reliable Service 30+ Years of Industry Experience A+ BBB Rating 3 out of 5 Get a Quote PetPartners offers two main base policy plans for cat and dog owners, as well as other add-ons and upgrades.

Customers can customize the base level plans by selecting the level of coverage they need and further tailoring the policy with available additional coverage options for wellness, inherited coverage, diabetes, and exam care.In this way, customers can pay for the coverage elements they need without overpaying for unnecessary coverage.Accident Only Coverage This base policy is for cats or dogs, and includes coverage for the following: Accidents Laboratory tests Surgery Hospitalization Pet medications Permanent teeth extraction Euthanasia X-rays Ultrasounds MRI and CAT scans However, vet visits, treatments and other costs associated with illness or pet cancer is not covered.

Accident & Illness Coverage This policy builds on the Accident Only coverage policy and also encompasses insurance for the treatments listed above.In addition, treatment and other costs associated with illness or pet cancer are also included in this policy coverage.Defender & DefenderPlus Preventative Coverage PetPartners also includes policies to help dog and cat owners cover wellness and preventative care not covered within its Accident Only and Accident and Illness policies.

Customers can work with their veterinarian to select the preventative benefits that their pet will need.This can include services like: Spay/neutering Teeth cleaning Rabies Flea/tick prevention Heartworm prevention Vaccinations Wellness exams Heartworm test or FELV screening Microchip services Urinalysis or ERD Deworming Blood or fecal parasite exams Depending on the plan they choose, customers can save 37% through the Defender wellness policy, or 42% with DefenderPlus.Customers seeking coverage for their cat or dog can get a quote either through the PetPartners’ website or by calling a representative over the phone.

The company also has offices in Raleigh, North Carolina, where customers can get in-person quotes and service.When applying for a quote online, customers fill out a form that includes their pet’s name, age, type, breed and whether or not the pet has been diagnosed or shown symptoms for diabetes, Cushing’s disease or FeLV/FIV.Customers also include their location and email address.

The website also features a helpful Live Chat option on the quote form fill page, as well as the ability to compare plans, view available upgrades and add-ons, and sample policy examples.PetPartners Convenient & Reliable Service 30+ Years of Industry Experience A+ BBB Rating 3 out of 5 Get a Quote PetPartners offers a discount for customers located in certain states, as well as to their employees in every state.The discount is applied at checkout, if customers qualify, and is only applicable to new policies.

Multi-Pet Discount: Customers that enroll more than one pet in PetPartners insurance coverage with brand new policies can qualify for 5% off.Employee Discount: Employees of PetPartners can also receive a discount on their insurance, although the exact percentage is not listed.Employees can get a quote and enroll through a special page on the company’s website.

Employees can also qualify for the Multi-Pet discount.*While we make every effort to keep our site updated, please be aware that "timely" information on this page, such as quote estimates, or pertinent details about companies, may only be accurate as of its last edit day.Huntley Wealth & Insurance Services and its representatives do not give legal or tax advice.

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