By Reena Bajaj, Life Simpli – July 23, 2021 – While the COVID-19 pandemic has caused a rapid shift in consumer needs, habits, and expectations, it also has been a much-required digital catalyst for the insurance industry.Indeed, the industry adopted digitization much earlier, yet it took a global pandemic for insurance providers and customers to truly warm up to the concept of purchasing insurance online.This marks a shift in behavior from just a few years ago, when a most Canadians who worked with an advisor felt more confident making a financial decision.
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Publisher: Insurance Canada
Publisher: Insurance Canada
