
Sept.22, 2020 – by Mark Breading, Strategy Meets Action – Technologies such as machine learning, the IoT, RPA, and NLP were hot topics in P&C insurance before the world was turned upside down in 2020 due to the pandemic.These and many other “transformational” technologies have great potential for insurers in the rethinking and optimization of distribution, underwriting, claims, and many other parts of the business.
But how have the initiatives that leverage these technologies changed due to the pandemic? And do executives still have the same expectations about the potential of these technologies?
Health Insurance USAPublisher: Insurance Canada