AI Investment in Commercial Lines Do Insurers Have It Right? - Insurance-Canada.ca

Nov.2, 2020 — By Karen Pauli, Strategy Meets Action — Artificial Intelligence has been in almost every technology-based headline lately, and while A.I.does hold exceptional business promise, with numerous proven use cases, it is a complicated topic.

There are many sub-categories of A.I., and SMA finds that there are six primary A.I.technologies in play within commercial lines organizations: machine learning (ML), computer vision, natural language processing (NLP), user interaction technology, voice technology, and robotic process automation (RPA).The big question is, which AI technologies drive the most value for commercial lines?

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Publisher: Insurance Canada