Apr.18 2023 — By Mark Breading, Strategy Meets Action — ChatGPT and similar tools are, at their root, designed for conversational AI, driving informed and automated chatbot-oriented interactions.Many types of communications can benefit from this technology: agency help desks, policyholder inquiries, claims status, internal conversations, and more.
In addition, anywhere there is a need to summarize information, create digital material, or extract data are now possibilities for AI to automate.In fact, insurers are already deploying it across many use cases.
Health Insurance USAPublisher: Insurance Canada