Apr.15, 2022 – By Johana Moreno, Zelros – With the wide adoption of AI, insurers are starting to pay attention to a new form of governance called “Responsible AI” – the governance practices associated with the regulated data side of their business.For most insurance organizations, it involves removing any unintentional bias or discrimination from their customer data as well as detecting unexpected algorithm behaviour drifts when in production.
Increasingly, this is a customer experience value point that matters to them.
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Publisher: Insurance Canada
Publisher: Insurance Canada
