The Great Reset: The Impact of Technology, Consolidation and the Pandemic on Auto Claims and Collision Repair - Insurance-Canada.ca

Mar.9 2021 – By Stephen Applebaum & Alan Demers – While technology enabled disruption of the automotive ecosystem was already well underway prior to 2020, the global pandemic caused even greater disruption and many of the changes have and will continue to impact every corner of society and industry well into the future.We have identified deceleration in some areas but acceleration in others.

Our intent here is to put as much of this into context as is possible and offers a view of the “new” future as we see it, following what we are calling “The Great Reset.”

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Publisher: Insurance Canada