Wish you could work with a crazy cool team and get free popcorn and slushies while you’re at it? Well, now you can!We’re looking for an insurance-savvy retentions advisor to join our kingdom, build relationships with our clients and provide them with friendly, top-notch service.Think you’ve got what it takes? Read on.Requirements:Matric/senior certificate.A short term insurance qualification (RE5).Full FAIS qualification.Our ideal retentions advisor is:A team player.A people person.Able to take initiative and be creative.Reliable, dependable and responsible.Client care-oriented.Able to work under pressure.Skills and knowledge required:Computer skills.Presentation skills.Sales and negotiation skills.Planning and organisational skills.Communication skills and telephone etiquette.Knowledge of the king’s products will be advantageous.In-depth knowledge of competitor products.Responsibilities:Communicate, negotiate with, and offer solutions to clients who want to cancel their insurance policy.Analyse client portfolios in terms of loss ratio etc.to see whether clients can be retained.Accept full responsibility for all phone calls, emails and messages to the retentions department.Maintain and building client relationships.Complete transactions on time.Deliver royal service according to TCF outcomes.Report TCF shortcomings, mistakes and oversights.Include these in your application:Your super awesome CV.Regulatory examination certificate (RE5).FAIS qualification certificate and CPD credits.Please email [email protected] if you think you have what we’re looking for.If your application catches our eye, we’ll be in touch by Friday 12 April.