This article is part of a sponsored series by Risk & Insurance Education Alliance.The Risk & Insurance Education Alliance is excited to announce the release of its popular Certified Insurance Counselor (CIC) Agency Management course in a self-paced format.Complete this course on your time and at a pace that fits your busy schedule.

The 16-hour self-paced CIC Agency Management course equips you with the management essentials to boost the profitability of insurance agencies.Divided into five segments, the course addresses: Strategic Planning Managing change, establishing actionable goals, identifying appropriate insurance markets, and conducting essential analyses; Talent Acquisition and Development Learning how to recruit, hire, and manage personnel who reflect an agency’s culture and allow for more productive and satisfying work experiences; Client Retention and Acquisition Learning how to market for success, maintain fruitful client relationships, and shape your agency’s brand; Technology Utilization Evaluating existing technologies and tools that support your agency’s workflows, standards, and procedures — the foundations for profitable growth; and Ethical Responsibility Considering how unfair trade practices influence ethical behavior and how missteps can lead to Errors and Omissions.In addition to counting toward the CIC designation requirements, the course also satisfies update requirements for the CIC, CRM, CPRM, CISR, CISR Elite, CSRM, CIRP, and RiskPRO designations.

Continuing education for the CIC Agency Management self-paced course has been approved in several states and remains pending in others.The CIC Agency Management course joins three other CIC and two CRM courses in the self-paced format: CIC Commercial Casualty, CIC Commercial Multiline, CIC Commercial Property, CRM Principles of Risk Management, and CRM Control of Risk.Those with an Advanced Alliance Online Subscription can enroll in any of these courses at no additional cost.